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Jan 21, 2020


  • Soto Terrell posted an update 1 year, 1 month ago

    Based on a Pitney Bowes study, the common corporate executive receives upwards of 375 calls, voicemails, e-mails, faxes and letters every day. With such a deluge of knowledge, could it be any surprise that survey after survey indicates time offered to capture anyone’s attention is simply few seconds?

    To be honest, that has time for it to tune in to a 5 minute rambling voicemail brimming with umms and ahhs or scroll through a six page e-mail? Along with annoying the recipient, long winded messages which aren’t deleted are often flagged for review at a later date, slowing the task as well as in some instances taking out the productivity of digital communications altogether.

    How do you effectively utilize the digital communication tools of today? Here’s a few tips I’ve learned in doing my 5yrs of working virtually:

    o Slow Down. Simply because it is possible to shoot off an e-mail in seconds of having a thought or leave a voicemail immediately following an issue entering consciousness, doesn’t mean you must! All messages ought to be short and also to the purpose and respectful from the recipient’s time. If you take seconds to think about your message, you may stumble across a solution or additional points which require to become addressed can come to light.

    o Be Professional At All Times. Yes, that joke your buddy sent you the other day would be a hoot, however, you must not forward such communications to business contacts. To safeguard against spam, in addition, you ought not disclose your recipient’s e-mail addresses when sending to a group. While using the "bcc" (blind carbon copy) field for multiple addresses and placing your own e-mail address inside the "To" field shows you are respectful of your contacts’ privacy. It also offers you a "proof" copy of what you delivered to check formatting or any other issues that may modify the message by transmission on the web.

    o Carefully Use "Forward to All" and "Reply to All" Functions. I have witnessed embarrassing moments of others (and recall my own painful "oops" in this connection) when messages intended only for the first sender, are, the truth is, provided for everyone who may have been cc’d or even bcc’d about the original message or post. Best to not use either button in any respect. If you need to reply to a message, hit "Forward" and fill out the addressee(s) because other e-mail.

    o Think about your Voicemail messages Before Dialing. These days, 9 times from 10 a caller is used in voicemail, so why not prepare something intelligent to say upfront? This is never a total waste of time since taking a few minutes to take into account what you look for to convey inside a voicemail, could also be used as a possible outline for which you need to cover from the call, in case you actually get through to your intended party.

    o Perform Full Read Of Each E-mail – With each e-mail, always read your message from a to z before hitting "Send". This last reading is crucial in catching any missing information or attachments and enables you to get a full knowledge of the "tone" of your respective message. On important communications, I would recommend a break between drafting which final read. Sometimes a trip from the PC to obtain a drink or utilize facilities will make you "fresh" for the final review which help you catch those typos or grammatical errors even spell checkers miss!

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